As of May 2024

Name and address of the person responsible

The person responsible within the meaning of
General Data Protection Regulation and other national data protection laws of the Member States
and other data protection regulations is:

VISIONISTAS GmbH
Werftstr. 26
40549 Dusseldorf
Germany

021199446748

service[at]haustierkost.de
www.haustierkost.de

Contact details of the data protection officer

The data protection officer of the controller is:

DataCo GmbH
Dachauer Strasse 65
80335 Munich
Germany

datenschutz[at]dataguard.de
www.dataguard.de

General information on data processing

1. Scope of processing of personal data
Data

We generally only process personal data of our users to the extent that this is necessary to provide a functional website and our content and services. The processing of personal data of our users generally only takes place with the consent of the user. An exception applies in cases where a
prior consent cannot be obtained for actual reasons
and the processing of the data is permitted by law
is.

2. Legal basis for processing
personal data

As far as we process data
personal data, obtain the consent of the data subject,
serves Art. 6 Paragraph 1 Clause 1 Letter a of the EU General Data Protection Regulation

(GDPR) as the legal basis.

When processing personal data,
necessary for the performance of a contract to which the data subject is a party
is necessary, Article 6 paragraph 1

S. 1 lit. b GDPR as the legal basis. This also applies to processing operations,
which are necessary for the implementation of pre-contractual measures. For further
Information: http://www.haustierkost.de/informationspflichten_bei_einer_erhebung_von_daten_bei_der_betroffenen_Person_nach_art13_dsgvo

To the extent that processing of personal data
is necessary to fulfill a legal obligation to which our
Company is subject to Art. 6 Paragraph 1 Clause 1 Letter c of GDPR as
Legal basis.

In the event that vital interests of the
data subject or another natural person, processing
personal data, Art. 6 paragraph 1 sentence 1 lit. d
GDPR as legal basis.

Is the processing necessary to safeguard a
legitimate interest of our company or a third party
and outweigh the interests, fundamental rights and freedoms of the person concerned
the first-mentioned interest is not met, Art. 6 (1) sentence 1 lit. f GDPR serves as
Legal basis for processing.

3. Legal basis for data processing
on your device

The legal basis for the use of technically
necessary cookies and related data processing is Section 25 Para. 2 TTDSG
in conjunction with Art. 6 Paragraph 1 Letter f) GDPR. The processing serves to provide you with the
to facilitate the use of our website and to provide you with our services as desired
Some functions of our website do not work
without the use of these cookies and therefore could not be offered. Our
legitimate interest in the processing of cookies arises from the
aforementioned purposes. The cookies are deleted after the session has ended (e.g.
Logging out or closing the browser) or after a specified time has elapsed.
Duration deleted.

The legal basis for the use of technically
non-essential cookies is your consent, which you give to us via the
Cookie banner according to Section 25 Para. 1 TTDSG in conjunction with Art. 6 Para. 1 lit. a) GDPR
For these services, you can revoke your consent at any time by
revoke or subsequently reissue with effect for the future,
by changing your cookie and privacy settings via our
Access data protection information online and configure it accordingly.

Alternatively, you can prevent cookies from being stored
by setting your browser software accordingly. Please
Please note that the browser settings you make are only valid for
the browser used. For further detailed information, please refer to
Please refer to the following descriptions.

4. Data deletion and storage period

The personal data of the data subjects
Person will be deleted or blocked as soon as the purpose of storage
Storage may also occur if this is permitted by the
European or national legislators in Union regulations,
Laws or other regulations to which the controller is subject,
Blocking or deletion of data will also occur if
a storage period prescribed by the aforementioned standards expires, unless
unless there is a need for further storage of the data for a
conclusion or performance of a contract.

Rights of the data subject

If personal data is collected from you
processed, you are a data subject within the meaning of the GDPR and the following
Rights towards the person responsible:

1. Right to information

You can request a
Request confirmation as to whether personal data concerning you
be processed by him.

If such processing occurs, you can
Request information from the controller about the following:

the purposes for which the personal data
are processed;

the categories of personal data,
which are processed;

the recipients or categories of recipients,
to whom the personal data concerning you have been disclosed
yet to be disclosed;

the planned duration of storage of the data
personal data concerned or, if specific information is not available,
possible to establish criteria for determining

the storage period;

the existence of a right to rectification or
Deletion of personal data concerning you, a right to
Restriction of processing by the controller or a
Right to object to such processing;

the existence of a right of appeal against a
supervisory authority;

all available information about the origin
of the data if the personal data are not held by the data subject
be collected;

the existence of an automated
Decision-making including profiling pursuant to Art. 22 (1) and (4) GDPR
and at least in these cases – meaningful information about the
The logic involved and the scope and intended effects of a
such processing for the data subject.

You have the right to information about
request whether the personal data concerning you will be transferred to a third country
or to an international organisation. In this
In this context, you can request the appropriate guarantees pursuant to Art. 46
GDPR in connection with the transmission.

This right to information may be limited
than is likely to enable the realisation of the research or
makes statistical purposes impossible or seriously compromises and the restriction
is necessary to fulfil research or statistical purposes.

2. Right to rectification

You have the right to rectification and/or
Completion to the controller, provided that the processed
personal data concerning you are incorrect or incomplete.
The controller must carry out the rectification immediately.

Your right to rectification can be exercised
be limited to what is likely to enable the realisation of the research
or statistical purposes impossible or seriously compromises and the
Restriction necessary to fulfil research or statistical purposes
is.

3. Right to restriction of processing

Under the following conditions you can
the restriction of the processing of personal data concerning you
demand:

if you are concerned about the accuracy of the
personal data for a period enabling the controller to
enables the accuracy of personal data to be verified;

the processing is unlawful and you
refuse to delete the personal data and instead request the restriction
request the use of personal data;

the controller the personal data
no longer required for the purposes of processing, but you have requested
Assertion, exercise or defense of legal claims, or

if you object to the processing pursuant to
Art. 21 para. 1 GDPR and it is not yet clear whether the
The legitimate reasons of the controller outweigh your reasons.

If the processing of your personal data
personal data is restricted, these data may – from their
Storage - only with your consent or to assert,
Exercise or defense of legal claims or to protect the rights
another natural or legal person or for reasons of
important public interest of the Union or of a Member State
become.

If the restriction of processing was made in accordance with the
above conditions are restricted, you will be informed by the responsible person,
before the restriction is lifted.

Your right to restrict processing may
be limited to the extent that it is likely to hinder the implementation of the
makes research or statistical purposes impossible or seriously compromises
and the restriction for the fulfillment of research or statistical purposes
necessary is.

4. Right to erasure

a) Obligation to delete

You can request the controller
that the personal data concerning you are deleted immediately,
and the controller is obliged to delete this data immediately,
if one of the following reasons applies:

The personal data concerning you are
for the purposes for which they were collected or otherwise processed,
not necessary anymore.

You revoke your consent on which
processing pursuant to Art. 6 Para. 1 Clause 1 Letter a or Art. 9 Para. 2 Letter a GDPR
and there is no other legal basis for the
Processing.

You object in accordance with Art. 21 Para. 1 GDPR
against the processing and there are no overriding legitimate grounds
for processing, or you object in accordance with Art. 21 Para. 2 GDPR
against the processing.

The personal data concerning you
were processed unlawfully.

The deletion of the data concerning you
personal data is necessary to fulfil a legal obligation under
Union or Member State law to which the
Responsible person is subject to.

The personal data concerning you
were provided in relation to information society services pursuant to Art.
8 Para. 1 GDPR.

b) Information to third parties

If the controller has the
personal data has been made public and is in accordance with Art. 17 Para. 1 GDPR
obliged to delete them, he shall take the necessary steps, taking into account the
appropriate measures to the available technology and implementation costs,
also of a technical nature, in order to inform data controllers who
process personal data, that you as
the data subject requests the deletion of all links to these personal
Data or copies or replications of such personal data
requested.

c) Exceptions

The right to erasure does not exist if the
Processing is required

to exercise the right to freedom
expression of opinion and information;

to fulfil a legal obligation,
which the processing is carried out in accordance with Union or Member State law,
Controller is subject to, requires, or for the performance of a task that
is in the public interest or is carried out in the exercise of official authority,
which has been transferred to the controller;

for reasons of public interest in
Area of ​​public health pursuant to Art. 9 para. 2 lit. h and i and Art.
9 para. 3 GDPR;

for purposes of public interest
Archival purposes, scientific or historical research purposes or for
statistical purposes pursuant to Art. 89 (1) GDPR, insofar as this is permitted under section a)
right is likely to achieve the purposes of that processing
impossible or seriously impairs, or

to assert, exercise or defend
of legal claims.

6. Right to information

Do you have the right to rectification, deletion
or restriction of processing against the controller
made, the latter is obliged to inform all recipients to whom the
personal data have been disclosed, such rectification or erasure
of the data or restriction of processing, unless this is
proves impossible or involves disproportionate effort
tied together.

You have the right to
Right to be informed about these recipients.

7. Right to data portability

You have the right to
personal data that you have provided to the controller in
in a structured, common and machine-readable format.
You also have the right to transfer this data to another responsible party without
Obstruction by the controller to whom the personal data
provided, provided that

the processing is based on consent in accordance with Art.
6 Para. 1 Clause 1 Letter a of GDPR or Art. 9 Para. 2 Letter a of GDPR or on a
Contract pursuant to Art. 6 Paragraph 1 Clause 1 Letter b of GDPR and the processing
using automated procedures.

In exercising this right, you also have the
Right to obtain that the personal data concerning you be transferred directly
transmitted by one controller to another controller,
as far as technically feasible. Freedoms and rights of other persons
must not be affected by this.

The right to data portability does not apply to
processing of personal data necessary for the performance of a
is necessary for the performance of a task carried out in the public interest or in the exercise of
official authority vested in the controller.

8. Right of objection

You have the right, for reasons arising from
your particular situation, at any time to the processing of your
concerning personal data which are processed pursuant to Art. 6 Para. 1 S. 1 lit.
e or f GDPR; this also applies to a processing based on
profiling based on these provisions.

The controller processes the data you
concerning personal data, unless he can demonstrate compelling
demonstrate legitimate grounds for the processing that override your interests,
rights and freedoms prevail, or the processing serves to assert,
Exercise or defense of legal claims.

If the personal data concerning you
Data processed for direct marketing purposes, you have the right
object at any time to the processing of personal data concerning you
data for the purpose of such advertising; this also applies to the
Profiling insofar as it is related to such direct marketing.

If you object to processing for the purposes of
direct marketing, the personal data concerning you will not
no longer processed for these purposes.

You have the opportunity to
the use of information society services, regardless of
Directive 2002/58/EC - Your right to object by automated means
which use technical specifications.

You also have the right, for reasons related to
arising from your particular situation, when processing data concerning you
personal data relating to scientific or historical
Research purposes or statistical purposes pursuant to Art. 89 Para. 1 GDPR
occurs, to object to this.

Your right of objection may be limited
than is likely to enable the realisation of the research or
makes statistical purposes impossible or seriously compromises and the restriction
is necessary to fulfil research or statistical purposes.

9. Right to revoke the data protection consent
Declaration of consent

You have the right to object to your data protection
The right to revoke the consent at any time. By revoking the
Consent will determine the legality of the processing based on the consent until
The processing carried out after the revocation remains unaffected.

10. Automated decision in individual cases
including profiling

You have the right not to be subject to an exclusive
based on automated processing – including profiling –
to be subjected to a decision which has legal effects concerning you
or significantly affects you in a similar way. This applies
not if the decision

for the conclusion or fulfillment of a
contract between you and the controller,

pursuant to Union law or
of the Member States to which the controller is subject, and
this legislation provides for appropriate measures to safeguard your rights and
freedoms and your legitimate interests or

with your express consent.

However, these decisions must not be based on
special categories of personal data pursuant to Art. 9 (1) GDPR,
unless Art. 9 (2)(a) or (g) GDPR applies and appropriate measures
to protect your rights and freedoms as well as your legitimate interests
were taken.

With regard to the cases mentioned in 1. and 3.
the controller shall take appropriate measures to safeguard the rights and freedoms
and to protect your legitimate interests, including at least the right to
Obtaining the intervention of a person on the part of the controller,
Present your own point of view and challenge the decision.

11. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative
or judicial remedy, you have the right to lodge a complaint with a
supervisory authority, in particular in the Member State of their residence,
your place of work or the place of the alleged infringement, if you
consider that the processing of personal data concerning you
Data violates the GDPR.

The supervisory authority to which the complaint
shall inform the complainant of the status and the
Results of the complaint including the possibility of a judicial
Legal remedy under Art. 78 GDPR.

Provision of the website and creation of the
Log files

1. Description and scope of data processing

Every time you visit our website,
our system automates data and information from the computer system of the
calling computer.

The following data is collected:

Information about the browser type and the
used version

The user's operating system

The user’s IP address

Date and time of access

Websites from which the user’s system accesses
our website

This data is stored in the log files of our
System. This data will be stored together with other personal
The user’s data is not stored.

2. Purpose of data processing

The temporary storage of the IP address
by the system is necessary to deliver the website to the
computer of the user. For this purpose, the IP address of the user must be
remain stored for the duration of the session.

The storage in log files is done to
ensure the functionality of the website. The data also serves us to
Optimizing the website and ensuring the security of our
information technology systems. An evaluation of the data for marketing purposes
does not take place in this context.

Our legitimate interest lies in these purposes.
Interest in data processing according to Art. 6 Paragraph 1 Clause 1 Letter F GDPR.

3. Legal basis for data processing

Legal basis for the temporary
Storage of data and log files is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for
are no longer necessary to achieve the purpose for which they were collected. In the case of
the collection of data for the provision of the website, this is the case if
the respective session has ended.

In case of storage of data in log files
This will be the case after seven days at the latest.
Storage is possible. In this case, the IP addresses of the users
deleted or altered so that an assignment of the calling client is not
is no longer possible.

5. Possibility of objection and removal

The collection of data to provide the
Website and the storage of data in log files is necessary for the operation of the
website is mandatory. Consequently, the user has the right
no possibility of objection.

Use of cookies

1. Description and scope of data processing

Our website uses cookies. Cookies
These are text files that are stored in the Internet browser or by the Internet browser
stored on the user's computer system. If a user calls up a
website, a cookie can be stored on the user’s operating system
This cookie contains a characteristic string that identifies a
Unique identification of the browser when the website is accessed again
enabled.

We use cookies to improve our website
more user-friendly. Some elements of our website require
it that the calling browser identifies even after a page change
can be.

The following data is stored in the cookies
stored and transmitted:

language settings

Log-in information

We also use on our website
Cookies that enable analysis of users’ surfing behavior.

In this way, the following data can be transmitted
become:

Use of website functions

The user data collected in this way
are pseudonymized by technical precautions. Therefore, an assignment
of the data to the calling user is no longer possible. The data is not
stored together with other personal data of the users.

When you visit our website, users
through an information banner about the use of cookies for analysis purposes
and referred to this privacy statement. In this
In this context, an indication of how the storage of cookies in the
Browser settings can be prevented.

When you visit our website, the user is informed about
the use of cookies for analysis purposes and his consent
for the processing of personal data used in this context
In this context, reference is also made to these
Data protection.

2. Purpose of data processing

The purpose of using technically necessary
Cookies are designed to make the use of websites easier for users. Some
Functions of our website cannot be used without the use of cookies.
For these, it is necessary that the browser is
is recognized when changing pages.

We need cookies for the following applications:

Adoption of language settings

Personalization; Shopping cart; Affiliate Marketing

The data collected by technically necessary cookies
User data is not used to create user profiles.

The analysis cookies are used for the
Purpose to improve the quality of our website and its content.
Analysis cookies help us to learn how the website is used and thus improve our
Continuously optimize the offer.

Use by third parties

Our legitimate interest lies in these purposes.
Interest in the processing of personal data pursuant to Art. 6 Para. 1 S.
1 lit. f GDPR.

3. Legal basis for data processing

The legal basis for processing
personal data using technically necessary cookies is Art.
6 paragraph 1 sentence 1 lit. f GDPR.

The legal basis for processing
personal data using cookies

For analysis purposes, if the user has given his consent,
Art. 6 paragraph 1 sentence 1 lit. a GDPR.

4. Duration of storage, objection and
Possibility of removal

Cookies are stored on the user’s computer
and transmitted from there to our site. Therefore, you as
Users also have full control over the use of cookies. By
By changing the settings in your Internet browser, you can prevent the transmission
deactivate or restrict cookies. Cookies that have already been stored can
deleted at any time. This can also be done automatically.
If cookies are deactivated for our website, you may not be able to use all
Functions of the website can be fully used.

Registration

1. Description and scope of data processing

On our website we offer users the
Opportunity to register by providing personal data. The
Data is entered into an input mask and transmitted to us and
The data will not be passed on to third parties. The following
Data is collected during the registration process:

E-mail address

Surname

First name

Date and time of registration

birth date

As part of the registration process, a
User consent to processing

of this data.

2. Purpose of data processing

Registration of the user is necessary to fulfill
a contract with the user or to carry out pre-contractual measures
necessary.

Personalization in the context of creating a
user account.

3. Legal basis for data processing

Legal basis for data processing
If the user has given his consent, Art. 6, paragraph 1, sentence 1, lit. a
GDPR.

If the registration serves to fulfill a
contract to which the user is a party or the execution
pre-contractual measures, additional legal basis for the
Processing of data Art. 6 Para. 1 S. 1 lit. b GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for
are no longer necessary to achieve the purpose for which they were collected.

This is for the purposes of the registration process
data collected to fulfill a contract or to carry out
pre-contractual measures is the case if the data is necessary for the implementation
of the contract are no longer required. Even after conclusion of the contract
There may be a need to process personal data of the contractual partner
store, exist to fulfill contractual or legal obligations
to comply.

5. Possibility of objection and removal

As a user, you have the opportunity at any time
to cancel the registration. The data stored about you can be
can be changed at any time.

Registered customers have a direct link to the
Deletion of the account is available in the user account.

Are the data necessary to fulfil a contract or
necessary to carry out pre-contractual measures, early
Deletion of data is only possible if there are no contractual or legal
Obligations prevent deletion.

Webshop

We offer a webshop on our website.
For this we use the following webshop software:

Shopify by Shopify Inc., 151 O'Connor
Street, Ground floor, Ottawa, ON, K2P 2L8, Canada (hereinafter Shopify
called).

Further

Information on the provider's privacy policy can be found here: https://www.shopify.com/de/legal/datenschutz

The website and the webshop are hosted on external
Servers hosted by Shopify.

Hosting location:

USA. For more information visit:
help.shopify.com/manual/privacy-and-security/privacy/international-data-transfers/onward-transfers

The servers automatically collect and store
Information in so-called

Server log files that your browser automatically creates when you visit the website

The information stored is:

Browser type and version

Operating system used

Referrer URL

Hostname of the accessing computer

Time of server request

IP address

A combination of this data with other
Data sources are not used. The collection of this data is carried out on
Basis of Art. 6 Paragraph 1 Letter F of GDPR. The website operator has a
legitimate interest in the technically error-free presentation and the
Optimization of its website – for this purpose the server log files must be recorded
As part of the provision of the webshop, existing customers can
technical status updates or feature changes.

With the relevant service provider we have
We have entered into a contract for data processing by
relevant service providers to protect user data and
not to pass on to third parties.

The location of the website server is
geographically in Germany.

Payment options

We offer on our website
Payment options.

These are used to process the payment, e.g.
when you purchase or use a product and/or service
take.

The legal basis for data processing is
Art. 6 Para. 1 Clause 1 Letter b GDPR, since the processing of the data for the
Implementation of the concluded purchase contract is necessary.

The duration of storage depends on the
statutory retention periods.

Payment via Shopify Payments:

Customers have the option to complete the payment process
through Shopify Payments.

Data transfer to payment service providers:

To process the payment, the
required data to Shopify Payments, our payment service provider,
Shopify Payments is a specialized service provider that
Transactions are processed securely and efficiently.

Compliance with PCI Data Security Standards:

Shopify Payments meets security standards
the Payment Card Industry Data Security Standards (PCI DSS) to ensure security
sensitive credit card data. These standards are regularly
checked and certified.

Personal data forwarded:

As part of the payment processing, the following
personal data to Shopify Payments

forwarded:

The security and confidentiality of this data
are processed in accordance with applicable data protection laws and PCI-DSS standards
ensured.

Payment via PayPal

It is possible to complete the payment process
with the online payment service PayPal. PayPal offers a
direct payment method also purchase on account, by direct debit, by
Credit card and installment payment.

The European operating company of PayPal
is PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, 2449
Luxembourg.

If you choose PayPal as your payment method,
Your data required for the payment process will be automatically sent to PayPal
transmitted.

This regularly involved the following data:

Surname

address

E-mail address

Telephone/mobile number

IP address

The data transmitted to PayPal will be
PayPal may transmit information to credit agencies. These
The purpose of transmission is to check identity and creditworthiness.

PayPal may also share your information with third parties if this is necessary for
Fulfillment of contractual obligations is necessary or the data in the
order should be processed.

All PayPal transactions are subject to PayPal’s privacy policy. You
can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full/ .

Payment via KLARNA (formerly Sofortüberweisung)

It is possible to pay via KLARNA
(formerly Sofortüberweisung). In this case, the data will be processed by Sofort
GmbH, Theresienhöhe 12, 80339 Munich.

The controller collects and stores the
Data itself is not.

By issuing an instant transfer
instruct Sofort GmbH to automatically check,

whether your account covers the amount to be transferred (account coverage check), and
any instant transfers from your account in the last 30 days have been successfully
were carried out and after positive review, the approved by you
To send the transfer order to your bank in electronic form, and
us, as the payment recipient (online provider) selected by you, via
to inform you of the successful completion of the transfer.

For this purpose, Sofort GmbH requires the IBAN as well as the PIN and TAN of your
Online banking accounts. As part of the ordering process, you will automatically
redirected to the secure payment form of Sofort GmbH.

You will receive confirmation of the transaction immediately afterwards.
We will then receive the transfer credit directly.

Anyone who has a
has an activated online banking account with PIN/TAN procedure.

Please note that a few banks accept payment via Sofortüberweisung
not yet supported.

You can find more information via the following link
Information: https://www.klarna.com/sofort/.

Further information on the stored data
can be found at https://www.klarna.com/sofort/#cq-0.

Payment via Amazon Pay

It is possible to complete the payment process
with the payment service provider Amazon Pay. Amazon Pay enables
Make online payments to third parties by accessing the payment methods registered in your Amazon account
stored payment and shipping information is used.

The European operating company of Amazon
Pay is Amazon Payments Europe sca, 38 avenue JF Kennedy, L-1855
Luxembourg. If you already have an Amazon.de customer account, you can immediately
with the payment method stored there - either by direct debit or with
Credit card - pay. To do this, you must log in to your Amazon account
necessary.

Further information and your order overview
to pay via Amazon Pay can be found at https://pays.amazon.de.
Payment via Amazon Pay will include all personal data that Amazon Pay
communicated or collected by Amazon Pay, primarily by Amazon Pays sca
and secondarily by Amazon EU SARL, Amazon Services Europe SARL and Amazon Media
EU SARL, all three located at 5, Rue Plaetis L 2338, Luxembourg.

Further information on the processing of your
Data processed by Amazon as part of Amazon Pay can be found in the
Amazon Pay’s privacy policy can be found at: https://pay.amazon.com/de/help/201751600

Payment in advance

If you have chosen payment in advance,
We will not process any data other than that transmitted by your bank.
Data is processed. This is only used to verify receipt of payment
used.

Other payment options

We also offer payment with
following

Options: Invoice; Direct debit

Shipping service provider

1. Description and scope of data processing

If you purchase products or
Order services for which a shipping service provider is used
You will receive your order and shipping confirmation via your email address
and, depending on the respective shipping service provider, the notification that
Your shipment has arrived and/or the package notification
and possible delivery options.

The data will be passed on to the following service providers
transmitted:

DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn,
Germany

DPD Deutschland GmbH, Wailandtstrasse 1, 63741
Aschaffenburg, Germany

UPS Europa SA, Ave Ariane 5, Brussels, B-1200,
Belgium

The data transmitted is
regularly to:

Surname

address

E-mail address

Telephone number

2. Purpose of data processing

The purpose of processing personal data
Data is to give our shipping service providers the opportunity to
To inform customers about the shipment status by email and thus
To increase the probability of successful delivery.

3. Legal basis for data processing

Legal basis for the transmission of
Email address to the respective shipping service provider and its use is
Art. 6 para. 1 lit. f GDPR, based on our legitimate interest in
notification service to our customers and thus the
To make shipping as customer-friendly as possible.

4. Storage period

The transmitted data will be stored by the respective
Shipping service provider deleted if the package could be delivered.

5. Possibility of objection and removal

The notification service by the
The affected user can terminate the shipping service provider at any time.
For this purpose, you can use the information contained in the email from the shipping service provider.
Use the opt-out link or send us an email immediately after your order.
informal email to service(at)haustierkost.de before the order is processed.

Newsletter and other advertising by email

1. Description and scope of data processing

On our website you have the opportunity
to subscribe to a free newsletter. In addition, users can register
of the registration process to register for promotional emails in the checkout.
When registering, the following data from the input mask will be sent to us
transmitted:

E-mail address

Surname

First name

Status: subscribed, subscription canceled, not
activated

The data will be processed within the framework of the
registration process or checkout, your consent has been obtained and
Privacy Policy.

In case you are an existing customer,
receive a one-time offer, this will only be done in the legally permissible
cases, therefore, a delivery will only take place if the individual
The existing customer's interest in this matter prevails and there is no objection.
The data provided when registering an order
used.

It takes place in connection with data processing
for the sending of newsletters or advertising emails, the data will be passed on to
following service providers:

eMarketing Systems AG, Märzstrasse 1, 1150, Vienna,
Austria (hereinafter referred to as Emarsys)

More information on using Emarsys
you can refer to the chapter “Tools / Applications used” of this
Please refer to the privacy policy.

2. Purpose of data processing

The collection of the user’s email address serves
to deliver the newsletter or advertising emails.

The processing of the email address for other
purposes other than the purpose of the order, is carried out once, taking into account
of legitimate interests. It is intended to give existing customers the opportunity to
re-order at a discount of a similar item.
If you have ordered from us as a “guest”, we assume no interest
of an offer, so you will not receive any advertising mail without a
Consent has been given to send newsletters.

The collection of other personal data in the
The registration process is designed to prevent misuse of the services or the
used email address.

3. Legal basis for data processing

Legal basis for data processing
After the user has registered for the newsletter, if there is a
Consent of the user in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

For the processing of data according to the
registered first order for a one-time offer from the existing customer
is Art. 6 Para. 1 lit. f GDPR, based on our legitimate interest,
the customer in connection with the initial order of the article, the possibility
within the meaning of Section 7 Paragraph 3 No. 2 UWG, a similar or identical article,
to be able to order using a discount.

4. Duration of storage

The data will be deleted as soon as it is no longer required for
are no longer necessary to achieve the purpose for which they were collected.
The user’s email address will therefore be stored as long as the subscription
of the newsletter or advertising emails is active.

The other data collected during the registration process
Personal data collected are usually deleted after a period of
deleted after seven days.

5. Possibility of objection and removal

The subscription to the newsletter or the
The affected user can cancel the subscription to advertising emails at any time.
Purpose is included in every newsletter or advertising email a corresponding
Link.

This also constitutes a revocation of the
Consent to the storage of the data collected during the registration process
personal data.

E-mail contact

1. Description and scope of data processing

On our website you can contact
via the email address provided. In this case, the data
The user’s personal data transmitted in the email is stored.

In this context, no
Transfer of data to third parties. The data will be used exclusively for processing
used in the conversation.

2. Purpose of data processing

In case of contact via email,
This also includes the necessary legitimate interest in the processing of the
Data.

3. Legal basis for data processing

Legal basis for data processing
If the user has given their consent, Art. 6 (1) lit. a GDPR applies.

Legal basis for the processing of data,
which are transmitted in the course of sending an email, is Art. 6 para. 1
lit. f GDPR. If the email contact is aimed at concluding a contract,
is additional legal basis for processing Art. 6 para. 1 lit. b
GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for
are no longer necessary to achieve the purpose for which they were collected.
personal data that was sent by email, this is then the
Case when the respective conversation with the user has ended. Ended is
the conversation if it can be inferred from the circumstances that the
the matter in question has been conclusively clarified.

The additional data collected during the sending process
The personal data collected will be deleted at the latest after a period of seven
days deleted.

5. Possibility of objection and removal

The user has the option at any time to
to withdraw consent to the processing of personal data.
the user contacts us by email, he can prevent the storage of his
personal data at any time. In such a case, the
Conversation cannot be continued.

By email to service(at)haustierkost.de

All personal data collected during the
In this case, all data that were saved during the contact process will be deleted.

contact form

1. Description and scope of data processing

On our website there is a contact form
which can be used for electronic contact.
If a user makes use of this option, the data entered in the input mask
entered data is transmitted to us and stored.

At the time of sending the message,
The following data is also stored:

E-mail address

Surname

First name

Telephone/mobile number

Date and time of registration

Regarding

Consent to data storage

The data will be processed within the framework of the
During the sending process, your consent was obtained and reference was made to this privacy policy.

Alternatively, you can contact us via the
provided email address. In this case, the data associated with the email
The user’s transmitted personal data is stored.

In this context, no
Transfer of data to third parties. The data will be used exclusively for processing
used in the conversation.

2. Purpose of data processing

The processing of personal data from
The input mask serves us solely to process the contact. In the case of
Contacting us by email also includes the necessary legitimate
Interest in processing the data.

The other data collected during the sending process
The personal data processed are intended to prevent misuse of the
contact form and to ensure the security of our information technology
systems.

3. Legal basis for data processing

Legal basis for data processing
If the user has given his consent, Art. 6, paragraph 1, sentence 1, lit. a
GDPR.

Legal basis for the processing of data,
which are transmitted in the course of sending an email, is Art. 6 para. 1
S. 1 lit. f GDPR. If the email contact is aimed at concluding a contract
the additional legal basis for the processing is Art. 6 Para. 1 Clause 1
lit. b GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for
are no longer necessary to achieve the purpose for which they were collected.
personal data from the input mask of the contact form and those
which were sent by email, this is the case if the respective
Conversation with the user has ended. The conversation is ended when
if it can be inferred from the circumstances that the facts in question
has been finally clarified.

The additional data collected during the sending process
The personal data collected will be deleted at the latest after a period of seven
days deleted.

5. Possibility of objection and removal

The user has the option at any time to
to withdraw consent to the processing of personal data.
the user contacts us by email, he can prevent the storage of his
personal data at any time. In such a case, the
Conversation cannot be continued.

By email to service(at)haustierkost.de

All personal data collected during the
In this case, all data that were saved during the contact process will be deleted.

Use of Geyhound Software

1. Scope and purpose of processing personal data
Data

We use functionality from Greyhound
Software from Greyhound Software GmbH & Co. KG, Segelfliegerweg 53, 49324
Melle,, (hereinafter referred to as Greyhound).

Greyhound serves as software for the
Project management, collaboration, customer service, answering
Customer inquiries and the management and automation of customer correspondence.

The following personal data will be collected
processed by Greyhound:

Personal master data

Communication data (e.g. telephone, e-mail, fax)

Contract master data (contractual relationship, product
or contractual interest)

Customer history

Contract billing and payment data

2. Legal basis for processing
personal data

Legal basis for processing
personal data of users is our legitimate interest according to Art. 6
Paragraph 1 Clause 1 lit. f) GDPR, which consists, among other things, in ensuring a functioning
to ensure customer management.

3. Duration of storage

Your personal information will be stored
stored as necessary to carry out the purposes described in this privacy policy
to fulfil the purposes described or as required by law,
e.g. for tax and accounting purposes.

4. Possibility of objection and removal

You have the right to object to the
Processing of personal data concerning them based on
Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. You can
exercise this objection in the same way as you normally communicate with us.
We will then no longer share the personal data with Greyhound
Unless we can demonstrate compelling legitimate grounds for the processing
processing which overrides your interests, rights and freedoms,
or the processing serves to assert, exercise or defend
legal claims.

Fan pages

Use of corporate appearances

in social networks

Facebook:

Facebook Ireland Ltd., 4 Grand Canal Square Grand
Canal Harbour, Dublin 2 Ireland

Instagram:

Instagram, part of Facebook Ireland Ltd., 4
Grand Canal Square Grand Canal Harbour, Dublin 2 Ireland

Pinterest:

Pinterest Europe Ltd., Palmerston House, 2nd
Floor, Fenian Street, Dublin 2, Ireland

Twitter:

Twitter International Company, One Cumberland
Place, Fenian Street, Dublin 2, Ireland

YouTube:

YouTube LLC, 901 Cherry Ave., San Bruno, CA
94066, United States

TikTok:

TikTok Technology Limited, 10, Earlsfort Terrace,
Dublin, D02 T380, Ireland

On our company website we present
information and offer the Facebook Instagram, Pinterest, Twitter,
YouTube, TikTok - users the opportunity to communicate.

If you like our Facebook, Instagram,
Pinterest, Twitter, YouTube, TikTok - corporate presence an action
(e.g. comments, posts, likes, etc.) it is possible that you
personal data (e.g. real name or photo of your user profile)
make public.

However, as we generally or to a large extent
no influence on the processing of your personal data by the
for the VISIONISTAS GmbH – corporate appearance co-responsible company
Facebook, Instagram, Pinterest, Twitter, YouTube, TikTok, we can
Purpose and scope of processing of your data no binding information
Information on this can be found in the relevant
Privacy Policy of

Facebook: https://www.facebook.com/about/privacy

Instagram: https://help.instagram.com/519522125107875

Pinterest: https://policy.pinterest.com/de/privacy-policy

Twitter: https://twitter.com/de/privacy

YouTube: https://policies.google.com/privacy?gl=DE&hl=de

TikTok: https://www.tiktok.com/legal/new-privacy-policy?lang=en

Our corporate presence in social networks
is used for communication and information exchange with (potential) customers
In particular, we use the company website for:

Marketing purposes

The publications can be accessed via the
Corporate appearance contains the following content:

Information about products

Information about services

Competitions

Advertising

Customer contact

Each user is free to
to publish data through activities.

The legal basis for data processing is
Art. 6 Para.1 S.1 lit. f GDPR.

The traffic generated by the company’s presence
Data is not stored in our own systems.

You can object to the processing of your
personal data that we process as part of

Your use of our Facebook, Instagram, Pinterest, Twitter, YouTube, TikTok

- Record your company presence, object at any time and your details under IV.

This privacy policy states that you can exercise your rights as a data subject. Send

Please send us an informal email to service(at)haustierkost.de.

To process your personal data
through Facebook, Instagram,

Pinterest, Twitter, YouTube, TikTok and the corresponding
Opportunities to object

You can find further information here:

Facebook: https://de-de.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

Instagram: https://help.instagram.com/519522125107875

Pinterest: https://policy.pinterest.com/de/privacy-policy

Twitter: https://twitter.com/de/privacy

YouTube: https://policies.google.com/privacy?gl=DE&hl=de

TikTok: https://www.tiktok.com/legal/new-privacy-policy?lang=en

Geotargeting

We use the IP address and other
Information provided by users (e.g. postal code as part of the
Registration or order) for regional targeting (so-called "geotargeting").

The regional target group approach serves
for example, to automatically show you regional offers or advertising,
which often have a higher relevance for users. Legal basis for the
Use of the IP address and any other information provided by the user
(e.g. postal code) is Art. 6 Para. 1 f) GDPR, based on our
Interest in ensuring a more precise targeting of the target group and thus
To provide offers and advertising with greater relevance to users.

A part of the IP address and the
additional information provided by the user (e.g. postcode)
only read out and not saved separately.

You can prevent geotargeting by
For example, use a VPN or proxy server that allows precise localization
In addition, depending on the browser you are using, you can also
corresponding browser settings (if the respective browser
supports), disable location tracking.

We use geotargeting on our website
for the following purposes:

Assignment of speech output

Tools / applications used

We use to

different purposes tools and applications. The tools and applications used
are listed below:

1. Duration of storage

Your personal information will be retained for as long as necessary to fulfil the purposes described in this privacy policy or as required by law, e.g. for tax and accounting purposes.

2. Transfer to third countries

When using the plugins marked with third country transfer or USA, personal data can be transferred to servers in third countries outside the EU, such as the USA. The legal basis for this transmission is consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. The United States of America does not offer an adequate level of data protection on the basis of a decision of the European Union. The main risk of the transfer lies in the obligation of the plug-in providers to make user data accessible to American authorities under certain circumstances. We currently have a data processing agreement with standard contractual clauses with all providers in order to make the third country transfer as data protection-friendly and secure as possible. We are currently striving to adapt to the ECJ ruling of July 16, 2020 (Schrems II, Ref. C-311/18), including additional security precautions. A copy of the standard data protection clauses can be requested by sending us an informal email.

3. Right of revocation and removal

You have the right to revoke your consent to data protection at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

You can prevent the collection and processing of your personal data by the respective providers by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker such as NoScript ( https://noscript.net/ ) or Ghostery ( https://www.ghostery.com ) in your browser.

We reserve the right to make changes to this privacy policy at any time. The privacy policy is updated regularly and all changes will be automatically published on our website.

This privacy policy was created with the support of DataGuard .